Smartcomm has won RSA’s nationwide service support contract against stiff tender competition. RSA is the UK’s largest commercial insurer and third largest personal lines insurer and has been operating in the UK since 1710.
As RSA’s Audio Visual Partner, Smartcomm has committed to provide support of 17 sites across the UK, such as London, Glasgow and Belfast, covering all AMX and Crestron controlled audio-visual equipment. The contract involves proactive service and maintenance, accurate call-logging and reporting on a monthly basis as well as consultancy services for optimising current systems and future upgrades.
Alex Godfrey, Service Support Manager, is delighted that Smartcomm successfully won this contract “Over the last few years we have seen a continued increase in demand for our support services and have proactively taken steps to improve this area of the business in order to offer our clients a complete service and peace of mind. Our objective is to build long-standing business relationships with our clients by understanding their requirements and providing exceptional service support - this has helped us to win contracts with several major UK corporate clients in the past and we are very pleased to include RSA in our portfolio of prestigious clients.”