Servicing
Outside the area of normal fixed warrenty agreements for products and services Smartcomm offers a range of Service & Maintenance agreements to suit all communication applications, providing 24/7 specialist cover if required. The service ensures that vital communication equipment is kept in prime condition and operating properly and you have cover in the event of a problem.
A Service & Maintenance agreement can be structured to include;
- Guaranteed response times
- Cover of all spares and repairs
- Scheuled Preventative Mainteance visits
- Full fascilities management by on-site technicians and engineers
- Cover for loss, theft and damage including loan replacements and substitutes