VoIP
VoIP (Voice over Internet Protocol) is the way to make phone calls using the internet as the transmission method, rather than a traditional landline. You can make and receive calls from other VoIP users, mobile users, and people with ordinary landlines. The integration between any ordinary line and VoIP is complete and undetectable to callers.
On a basic level what would we provide?
- A VoIP enabled telephone for individuals
This can be an all-in-one handset, or a normal handset plugged into an adaptor, or a softphone: a computer program that uses a microphone and headphones attached to your computer to emulate a real handset. A good solution is an adaptor, which allows you to connect one or two handsets, and has the advantage that you can connect other analogue devices like fax machines. It also has a number of useful inbuilt functions, including call waiting, caller ID, and call back if busy.
- An internet connection
A broadband connection for your business is required (we can provide this if you don’t currently have a connection). A standard 256Kb ADSL connection can accommodate 2-3 simultaneous calls; if you expect to need more frequency, we would suggest an independent broadband connection for all VoIP calls.
- An account with a VoIP service provider
This gives you a VoIP external number which is what other people dial to call you which will be the same number you have now. (If this is not possible then we can arrange a diversion service which means you can continue to advertise your main number)
What will it cost?
A one off set up charge and monthly rental per number (for which you will receive one incoming and one outgoing line and a varying number of internal extensions.) VoIP to VoIP call's are free and calls to landlines and mobiles are lower than independent landline service providers charges. Alternatively we can provide monthly all inclusive packages combining monthly rental charges and unlimited calls.
Rely on our systems consultants to offer impartial advice and the most appropriate VoIP products and services for your businesses and homes.